FAQ
As any good mother, MaMa is above all very caring. She has answers to almost everything. We have already listed some of the FAQ’s with answers for you.
If your question is not listed, do not hesitate to contact us. You can reach us on weekdays at 020 – 225 26 84 and 24/7 by email: amsterdam@mama-kelly.nl
What are the opening times of MaMa Kelly?
Monday: 12.00 – 00.00
Tuesday: 12.00 – 00.00
Wednesday: 12.00 – 00.00
Thursday: 12.00 – 00.00
Friday: 12.00 – 01.00
Saturday: 12.00 – 01.00
Sunday: 12.00 – 00.00
What are the opening times of the kitchen?
Lunch can be enjoyed at MaMa Kelly from 12.00 to 15.00 and dinner 17.00 – 21:00. On Friday and Saturday our kitchen is even open until 22:00.
Also good to emphasize: Of course you can still enjoy your ordered meal after 21.00. Lingering after dinner is also our favorite!
I would like to bring my dog, is that a problem?
Even though we absolutely love animals, based on a hygienic viewpoint, it is prohibited to bring dogs or any other pets inside MaMa Kelly. This has been legally determined since April 1 2016 for all catering establishments.
On the contrary, dogs are more than welcome on our terrace. It is our pleasure to provide the adorable thirsty four-legged creature with a bowl of water.
I would like to come eat with a group, is this possible?
Large(r) groups are more than welcome at MaMa Kelly. In order to ensure that everything goes smoothly, we use different terms and conidtions and a different menu for groups larger than 8 persons. For more information on lunch and dinner with groups, check amsterdam@mama-kelly.nl or fill in our reservations form for groups on this website.
I am vegetarian and would like to eat at MaMaKelly. Is there something for me on the menu?
Without a doubt! You can find various new vegetarian dishes on our menu.
We have an allergy menu at MaMa Kelly, but we also strongly advise you to report your allergies to our crew. We are always reachable at amsterdam@mama-kelly.nl for any questions or special diet restrictions.
We have something to celebrate, may we decorate our table?
Even though MaMa loves a party, we have to bear in mind that there are other guests. In order to ensure our guests that they will not be bothered by your party, we take decorations into our own hands. For more information contact us at amsterdam@mama-kelly.nl
Are you also open during holidays?
We always communicate our altered opening times in advance on our Facebook page. Very handy to keep an eye on this!
What are the specialities that MaMa Kelly has to offer?
The frequently asked question in MaMa Kelly is: “chicken or lobster?” Next to these so-called signature dishes, we also serve a significant amount of other beautiful dishes which may also be called specialties. Find the different menus for lunch and dinner through this link.
Does your menu alter?
Next to the renowned chicken and lobster of MaMa Kelly, we have various altering dishes on our menu.
Is it recommended to reserve in advance?
To be ensured a table, it is definitely recommended to first make a reservation. This can be done by telephone on 020 – 225 26 84 or online through our website. For this you can use the red button on the top of the page. Unfortunately, it is not possible to make a reservation by e-mail or Facebook.
Is it also possible to pay by invoice?
Whenever you dine with a group or company, it is possible to pay by invoice. Let us know in advance so that the necessary company information is known by us. On the date of reservation, we will ask for an identification card and business card. For payment on account, we charge a administration fee.
Can I also make a reservation online?
For sure! A reservation can be made with computer, laptop, smartphone or tablet through our website. For reservations for groups larger than 8 persons the reservation will first be a request. Then we will contact you as soon as possible. Good to know: use a valid e-mail address when making a reservation. You will receive a confirmation on this e-mail address.
I have a complaint; how could I best let you know about this?
It is without a doubt that we do our utmost best to make sure our guests enjoy their evening as much as they possibly can. However, there is still a possibility that something may go wrong. May this be the case, we are open to any critique. In fact: we very much appreciate it if you would communicate anything you are not satisfied about. This is the only way we can continue to grow and improve in areas there where needed.
If ever something may go wrong, ask for the supervisor. Thereafter you may contact the sales of MaMa Kelly at salesamsterdam@mama-kelly.nl. Of course, you may always come by to discuss anything. We assure you that we take every and any complaint seriously.